Copenhagen-headquartered HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year. Its contact centre and marketing automation capabilities will be integrated with Enreach’s existing products to create a full GDPR-compliant cloud-based contact centre solution.
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Yes, HeroBase is GDPR and ISO27001 compliant. As part of our Information Security Management System, our solutions and all aspects related to the delivery of them – from all technical and organizational measures to the entire value chain – are reviewed annually by external, independent IT auditors based on the ISAE 3402 and ISAE 3000 audit standards. To make it easy to comply with GDPR we added rule-based autodelete of Data Compliance.This covers both consumer Data Compliance and call recordings if used. The automation rules can be set per project or globally for all your activities.
Our mission is to make Heroes out of your employees. Contact us. HeroBase also successfully launched its integrated payments service, Hero Payments, in 2018. With a headcount of 40 employees, Herobase is today in a strong position to support growth of outbound communications, through its full GDPR-compliant solution, which integrates all communication flows and supports a deeper engagement with customers. HeroBase bliver også oftere mødt med krav fra store kunder som fx TDC og Kræftens Bekæmpelse om en ISAE3402 erklæring. Introduktionen af GDPR speedede hele processen op, og Kenny kastede sig ud i et ambitiøst projekt. Vad kan GDPR Hero hjälpa till med?
Copenhagen-headquartered HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year. Its contact centre and marketing automation capabilities will be integrated with Enreach’s existing products to create a full GDPR-compliant cloud-based contact centre solution.
Contents. The GDPR 2016 has eleven chapters, concerning general provisions, principles, rights of the data subject, duties of data controllers or processors, transfers of personal data to third countries, supervisory authorities, cooperation among member states, remedies, liability or penalties for breach of rights, and miscellaneous final provisions. Copenhagen-headquartered HeroBase sells its proprietary software, Hero Outbound, to over 175 clients in 8 countries and processes more than 250 million calls per year.
16 måneder efter GDPR's ikrafttræden er projekt blevet til drift - og en del af driften er nu håndtering af de dataansvarliges krav og ønsker. Med ISAE 3000- og 3402-erklæringer på plads, og en lang række funktioner til understøttelse af compliance indbygget i HeroBases platforme, der leveres som SaaS, mente HeroBase at de var rigeligt dækket ind - og at
The Only Multi-Channel Sales Solution Your Business Needs. HeroBase provides smart, flexible solutions that meet all your sales, service and marketing objectives. Our mission is to make Heroes out of your employees. Contact us.
HeroBase bliver også oftere mødt med krav fra store kunder som fx TDC og Kræftens Bekæmpelse om en ISAE3402 erklæring. Introduktionen af GDPR speedede hele processen op, og Kenny kastede sig ud i et ambitiøst projekt.
Stora kramar meaning
Med ISAE 3000- og 3402-erklæringer på plads, og en lang række funktioner til understøttelse af compliance indbygget i HeroBases platforme, der leveres som SaaS, mente HeroBase at de var rigeligt dækket ind - og at Enreach Acquires Danish Company HeroBase. Sabio Appoints New CEO. Taking Advantage of Google Contact Center Speech See You at the Call & Contact Centre Expo 2019.
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d.v.s. personuppgiftslagen (PUL). Dataskyddsförordningen är den svenska benämningen på GDPR (General Data Protection Regulation). Yes, HeroBase is GDPR and ISO27001 compliant.
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The Only Multi-Channel Sales Solution Your Business Needs. HeroBase provides smart, flexible solutions that meet all your sales, service and marketing objectives. Our mission is to make Heroes out of your employees. Contact us.
Blandt gevinsterne er en højere bevidsthed om – og dokumentation af – virksomhedernes kundedata, men måske er det vigtigste en gennemsyrende fornemmelse af, hvor værdifulde kundedata er. Implementeringen af GDPR-understøttende processer, tiltag og foranstaltninger har således også været en øjenåbner for softwarevirksomheden HeroBase, hvor man i praksis har fået demonstreret, hvordan forretningernes maskinrum fungerer samtidig med, at virksomheden har fået en helt ny opfattelse af kundedatas værdi. dataansvarlige (vores kunder) og databehandler (HeroBase), og hvordan løsningen Hero Outbound gennem funktioner til bl.a. understøttelse af datasubjekternes rettigheder, understøtter vores kunder (de dataansvarlige) i at leve op til GDPR, for så vidt angår deres aktiviteter i Hero Outbound. The new General Data Protection Regulation (GDPR) came into force on 25 May 2018. For EPSU, data protection, privacy and cybersecurity in our public services and in trade unions are among the biggest regulatory issues we face. Public service workers and trade unionists can use the introduction of the GDPR as a way to improve how we deal Kenny Andreasen fra HeroBase fortæller om, hvordan arbejdet med GDPR har skabt en kulturforandring, og hvordan der mellem ledelse og medarbejderne nu er gået sport i informationssikkerhed.